Service & Support

Let’s face it, office equipment malfunctions can easily ruin a productive workday. Xerox Business Solutions Southeast understands the importance of preventing these problems and, if they occur, we ensure that our customers are up and running ASAP.

  • Trained, local Customer Care Center Advocates resolve issues over the phone, often resulting in immediate resolution.
  • Experienced technicians undergo extensive in-house training as well as factory training and certification.
  • Live remote technical support allows a member of our support team to view your computer desktop and share control of your mouse and keyboard to get you on your way to a solution.
    Xerox Knowledge base an online Xerox product self-help troubleshooting resource.